Huntington Beach police are conducting a felony investigation of Golden State Rentals, a troubled rental listing service that’s accused to giving out bogus listings and failing to refund customers’ money.
Investigators served a search warrant on Golden State Rentals in early October after an undercover officer posed as a customer to gather intelligence about the business, according to a search warrant return filed in West Orange County Superior Court.
On Oct. 2, officers found Golden State’s Beach Boulevard office abandoned. Police seized customer files left behind, the court document said. The firm apparently shut down in late September.
The Register reported last June that numerous Golden State customers had complained that the company charged them $195 for weekly listings of homes for rent. If they failed to find a home through the service, they’d get their money back, customers said they were told. Instead they got listings for already rented units, listings outside the areas they wanted to move to or listings outside their price range. When they tried to get refunds, they were put on hold for up to an hour or hung up on.









